Service Matters
Benefit Management
Multi-year cost containment strategies, technology to manage Human Capital, Employee Health and Wellbeing are all elements of today’s employee benefits. The increased cost and complexity of benefits require both a human touch as well as a more comprehensive approach to implementation and communications.
Implementation
Handing out carrier booklets is no longer sufficient for your employees to understand and appropriately use their benefits. Once final decisions are made, our focus turns to ensuring the effective implementation of your open enrollment
Account Management
With years of experience, our full-time administrative staff are equipped to handle questions concerning all facets of benefits. additionally, our clients are invited to seminars/webinars on various subjects such as: HIPAA, COBRA, ACA compliance, HRIS technology and HR trainings. We welcome calls from our clients and routinely assist in resolving individual employee issues.
Claims Advocacy
We are there for you and your employees at the time of a claim. Although the carriers we work with are highly rated and reputable, occasionally there may be issues that require more expertise. If an employee has contacted you because he or she is having difficulty getting a problem resolved, just give us a call and we will take it from there.
Services Offered
Online enrollment is available for groups with 20 or more enrolled
• Assist with billing and claims questions
• Educate employees on benefits
• Review of benefits each year at renewal to ensure best coverage at the best price
Assist with HIPAA and other state and federal regulations (COBRA, ACA)
• Applications may be faxed to our office for submission to carrier
• Follow up to ensure timely enrollment
The Team Is Waiting To Help You!
In Tidewater, Peninsula, Central, Southside, and Roanoke Districts:
In Richmond, Northern VA., Roanoke, Piedmont, Central, and Valley Districts:
